Extended Festive Returns Period

We are aware at this time of the year many purchases will be made as gifts for Christmas or New Years. If you want an exchange or credit-note after Christmas Day we are allowing returns to be made up until 6th January 2020 in the case that your purchase falls outside the usual 30 days returns period.

Why Shop Early?

Every year we find that many customers were holding back until they make a purchase that falls into the normal 30 days returns day period. This left a quite a few people disappointed as our most popular styles and sizes sold out while they were waiting. Throughout the festive season it is impossible to replenish stock of sizes, so when we are sold out of anything that will be it, we will not be getting any more unless it's one of non-seasonal products that we sell all year around.

 


Get Your Shoes In Time For Christmas

We cannot completely guarantee that your order will be delivered in time for Christmas. However, we will do our very best to get your order to you in time for Christmas Eve providing it is placed before the cut off dates below. As part of our service throughout the festive period all orders placed between the 12th of December and the 23rd of December will be dispatched using DHL Express, the fastest delivery method that is currently available to us here at Walk London.

United Kingdom - Guaranteed Christmas and New Years Ever Delivery Cut Off Times

Delivery Service Courier Transit Times Christmas - Cut Off Times NYE - Cut Off Times
UK Standard Delivery Royal Mail 1 - 3 Working Days 17th of December 3pm 23rd of December 1pm
UK Next Day Delivery before 17:00pm DHL 1 Working Day 20th of December 1pm 27th of December 1pm
UK Next Day Delivery before 12:00 DHL 1 Working Day 20th of December 1pm 27th of December 1pm

 

Selected International Destinations - Guaranteed Christmas and New Years Ever Delivery Cut Off Times

If you are an International customer it takes that little bit longer to get parcels over during peak seasons. We will try and keep to quoted times, however we are reliant on our couriers to also keep to the quoted timings. From past experience delays during Christmas do occur simply due to the mad rush which is increasing year on year. You can find a list of quoted order dispatch cut off times - in GMT - for guaranteed delivery in time for Christmas 2019 and New Years Eve 2020. We are able to deliver to any country in the world, therefore if your country is not listed below and you would like to find out any more information about our cut off times please email our customer services team on info@walklondonshoes.co.uk

Country Courier Service  Transit Times Christmas - Cut Off Times NYE - Cut Off Times
Australia DHL Worldwide Express 3 Working Days 18th of December 1pm 20th of December 1pm
Austria DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Belgium DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Brazil DHL Worldwide Express 3 Working Days 18th of December 1pm 18th of December 1pm
Bulgaria DHL European Express 2 Working Days 19th of December 1pm 23rd of December 1pm
Canada DHL Worldwide Express 2 Working Days 19th of December 1pm 23rd of December 1pm
China DHL Worldwide Express 4 Working Days 18th of December 1pm 19th of December 1pm
Croatia DHL European Express 2 Working Days 19th of December 1pm 23rd of December 1pm
Cyprus DHL European Express 2 Working Days 19th of December 1pm 23rd of December 1pm
Czech Republic DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Denmark DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Egypt DHL Worldwide Express 2 Working Days 20th of December 1pm 23rd of December 1pm
Finland DHL European Express 2 Working Days 19th of December 1pm 23rd of December 1pm
France DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Germany DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Greece DHL European Express 2 Working Days 19th of December 1pm 23rd of December 1pm
Hong Kong DHL Worldwide Express 2 Working Days 19th of December 1pm 23rd of December 1pm
Ireland DHL European Express 1 Working Day 23rd of December 1pm 27th of December 1pm
Israel DHL Worldwide Express 3 Working Days 19th of December 1pm 20th of December 1pm
Italy DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Japan DHL Worldwide Express 4 Working Days 16th of December 1pm 19th of December 1pm
Luxembourg DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Macau DHL Worldwide Express 4 Working Days 17th of December 1pm 19th of December 1pm
Netherlands DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
New Zealand DHL Worldwide Express 4 Working Days 17th of December 1pm 19th of December 1pm
Nigeria DHL Worldwide Express 2 Working Days 19th of December 1pm 23rd of December 1pm
Norway DHL European Express 2 Working Days 19th of December 1pm 23rd of December 1pm
Poland DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Portugal DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Romania DHL European Express 2 Working Days 19th of December 1pm 23rd of December 1pm
Russia Boxberry 6 Working Days 16th of December 1pm 17th of December 1pm
Spain DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Slovakia DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Slovenia DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
South Africa DHL Worldwide Express 4 Working Days 17th of December 1pm 19th of December 1pm
Spain DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Switzerland DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Sweden DHL European Express 1 Working Day 20th of December 1pm 27th of December 1pm
Turkey DHL Worldwide Express 3 Working Days 19th of December 1pm 23rd of December 1pm
Ukraine DHL Worldwide Express 2 Working Days 19th of December 1pm 23rd of December 1pm
United States DHL Worldwide Express 1-2 Working Days 19th of December 1pm 23rd of December 1pm