Orders placed before 13:00 GMT Monday To Friday will be dispatched on the same working day. Where as we do our upmost to fulfil orders made after the cut off time, any orders received after this point will be dispatched on the next possible working day.

We aim to deliver all items within the US within 3 working days of receiving your order depending upon where you live in the United States.

Orders placed with our standard delivery service selected as the delivery method will be dispatched using either a DHL or FedEx service.

Orders placed using our express delivery option will be sent using the FedEx International Priority® Express service option and should be out for delivery with the courier on the day after we have dispatched your order (area dependent.)

Besides speed, one of the main reasons we choose to ship with DHL and FedEx is the fact that both offer you in flight delivery options to help you manage your order.

All customers will have access to this option provided you give us your email address and telephone number whilst checking out. Once an order has been dispatched you can tailor make the delivery of your parcel to suit your need. Inclusive services include

• Pick Up From a Service Point You can arrange for your parcel to be picked up from your local collection point..
• Schedule a Delivery You can manage your parcel so that it is delivered on a convenient date for yourself.
• Leave with Neighbor If you are not going to be in you can also request that the parcel be delivered to a neighbour.
• Vacation hold If you are going on vacation, you can put the delivery of your parcel on hold up to a maximum of 30 days.

When your order has been dispatched you will receive an Email or SMS notification with your tracking number on it. You can check your order's progress by clicking the link within the notification or by going to tracking pages upon your couriers website.

You are also able to check the status of your order through the "Orders" section of your account page, by downloading the Shop App or by getting in contact with a member of our customer services team.