Returns From The United Kingdom

See below for information about the available service options for Returns to Walk London from the United Kingdom.
We are guaranteeing you get a size that is the perfect fit for you with Free Exchanges Under Our Fit Guarantee

Royal Mail Drop Off

£4.95

Free For Those Wishing to Return For an Exchange or Credit Note

Request Return

  • Drop Off at Over 1500 Parcel Post Boxes or 11,500 Post Offices across the UKDPD Parcel Shops Across the UK
  • Received back within 3 days of Dropping Off
  • Insured for the contents of your shipment

Royal Mail Collection

£4.95

Free For Those Wishing to Return For an Exchange or Credit Note

Request Return

  • Book a Doorstep Collection at a Convenient Time for You
  • Received back within 3 days of Dropping Off
  • Insured for the contents of your shipment
  • Drop Off at Over 4,500 Parcel Shops
    Drop Off at Over 4,500 Parcel Shops
  • Fully Insured for the value of your item(s)
    Fully Insured for the value of your item(s)
  • Returned within 3 Working Days from sending
    Returned within 3 Working Days from sending
  • Free for those wishing to return for an exchange
    Free for those wishing to return for an exchange

Returns FAQs

  1. How To Return Your Items
  2. How To Use The Walk London Returns Service
  3. How To Pay For Your Return

    How To Return Your Items

    Your can return your item{s) back to Walk London within the returns period by either using the listed Walk London services above or by using your own courier service, delivered to the below address

    Walk London Returns

    Devonshire House

    Aviary Court

    Basingstoke, RG24 8PE

    How To Use The Walk London Returns Service

    You can request a return using one of the Walk London courier(s) by clicking the request return link.

    The link will take you to a portal where you can leave your details by filling out an online copy of our returns form. Once completed you will be able to print off your returns label and attach to your parcel ready for drop off or collection depending upon what you have requested.

    You can also request a return / exchange by getting in contact with a member of our customer services team

    How To Pay For Your Return

    As standard all exchanges are free as per our fit guarantee.

    If you a returning for a refund a deduction will be made from monies due back to you for the price listed above.